Toyota absent its acutely determined branch aloft the carefully followed Consumer Reports Auto Believability rankings, usurped by ahead second-place Mazda for the aboriginal time in the 2020 list.
But Toyota – whose cartage accept topped the rankings in every antecedent year – still performed well, with the automaker’s namesake cast agreement additional and its luxury brand, Lexus, agreement third.
Tesla, which has struggled in affection studies due to accomplishment miscues, placed additional to last. Ford’s affluence brand, Lincoln, was last.
The Consumer Reports rankings reflect the magazine’s predictions of 2021 model-year believability based on an appraisal of contempo agent achievement abstracts appear by added than 300,000 car owners. The beneath problems appear in the aftermost 12 months for cartage from the aftermost three archetypal years, the bigger the score.
The accumulation additionally rated the top 10 most-reliable cars of 2021, baronial the Toyota Prius at the top, and the 10 atomic reliable, with the Chevrolet Silverado and GMC Sierra pickups earning the arguable ceremoniousness of least reliable. (Scroll bottomward to see the abounding list.)
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Mazda achieved the accomplished all-embracing account amid 26 rated brands, due in allotment to what Consumer Reports alleged an accepted access to agent redesign. In added words, Mazda doesn’t change a lot back it redesigns its vehicles, authoritative it beneath acceptable that its cartage will acquaintance abrupt flaws and defects due to new technology.
But Mazda still has a beautiful architecture that ensures its cartage aren’t stodgy, said Jake Fisher, chief administrator of automotive testing for Consumer Reports.
“When it comes to reliability, it’s consistently been this altercation of authoritative the cars agitative or authoritative them reliable,” Fisher said. Mazda “shows you can accomplish cars that are fun and reliable.”
The 2020 Mazda CX-5.
One agency advocacy Mazda’s scores: It hasn’t invested heavily in avant-garde infotainment systems, which tend to accomplish complaints about flaws.
“They’re aloof about the alone architect that’s ablution new models after a blow screen,” Fisher said.
While infotainment systems abide ambiguous in abounding cases, owners are more advertisement flaws with their agent transmissions, as well, according to Consumer Reports.
Fisher attributed the trend to automakers’ addition of high-tech transmissions, such as dual-clutch gear-shifters, a anatomy of automated chiral that uses cyberbanking controls to actor the achievement of a manual.
Silverado and Sierra owners appear chiral issues, for example, Fisher said.
Meanwhile, Tesla owners abide to address problems with the accumulation of their vehicles, including fit-and-finish defects.
“One buyer begin what they anticipation was animal beard ashore in the paint,” Fisher said. “We don’t see added manufacturers accepting those types of issues.”
Of Tesla’s four vehicles – the Archetypal 3 bunched car, the Archetypal Y crossover, the Archetypal X SUV and the Archetypal S sedan – Consumer Reports said it can acclaim alone the Archetypal 3.
Here is Consumer Reports’ baronial of the above automotive brands, according to their boilerplate believability score:
1. Toyota Prius
2. Lexus NX
3. Buick Encore
4. Lexus GX
5. Honda HR-V
6. Toyota Prius Prime
7. Hyundai Kona
8. Audi A5
9. Audi A4
10. Mazda CX-5
1. Chevrolet Silverado/GMC Sierra 1500
2. Subaru Ascent
3. Volkswagen Atlas
4. Jeep Compass
5. Volvo XC90
6. Chevrolet Colorado/GMC Canyon
7. Tesla Archetypal S
8. Jeep Wrangler
9. Ford EcoSport
10. Volvo XC60
Follow USA TODAY anchorman Nathan Bomey on Twitter @NathanBomey.
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